Shipping and Payment Information

We want to make the international delivery of our genuine, ocean-tumbled sea glass as clear and transparent as possible. Below, you will find the timelines, shipping mechanics, and secure payment methods for your order.

1. Processing Time (Handling Time)

All parcels are sent via secure International Airmail and include a fully active tracking number. Once your package is dispatched, you will receive an email confirmation with your tracking details.

  • Weight-Based Shipping: Our shipping rates are calculated dynamically based on the total weight of your package and the destination country.
  • Minimum Shipping Rate: International shipping starts at $15 USD for standard lightweight orders, with the exception of Australia and New Zealand, where a fixed flat rate of $30 USD applies. The exact shipping cost for your specific order will be calculated automatically in your shopping cart before you proceed to payment.
  • Eligible Shipping Destinations: We officially provide international shipping to the following countries: United States (US), Canada, United Kingdom (UK), Italy, Spain, Croatia, Japan, South Korea, Indonesia, Singapore, Australia, and New Zealand. If your country is not available at checkout, we unfortunately cannot process delivery to your region at this time.
  • Estimated Delivery Time: For all eligible destinations, orders typically arrive within 22 to 44 business days (approximately 30 to 60 calendar days) depending on local postal transit and customs processing.
  • Customs Notice for the US: For our United States customers, there are no import duties or customs fees applied to these historical sea glass artifacts.

3. Secure Payment Methods

To ensure maximum safety and a smooth checkout experience for our international collectors, we accept secure payments via:

  • PayPal: The trusted global standard for secure e-commerce transactions.
  • All transactions are encrypted and processed through secure gateways, keeping your financial information entirely safe.

4. Customer Support

If you have any questions regarding your shipment, custom weight calculations, or tracking status, our support team is always ready to assist you.